If the issue persists, please follow the next troubleshooting steps: Go into your network settings and run the multiplayer test and detailed network statistics test. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then, go ahead and preform a power cycle to your Xbox. This will reset the Internet and re-establish the security protocols. With multiplayer issues like these, there could be many factors that could cause the packet loss issue so it's best to start with basic troubleshooting and work our way up trying different things to start ruling out some factors and narrow it down to the root cause.įirst go ahead and unplug your router and modem for about 5 minutes to power cycle them. Thank you for reaching out to us here on the forums regarding this situation. ![]() ![]() Hello ResulTümen! I hope that you are doing well!
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